Privacy Policy

Introduction

This Privacy Policy describes how Peano Mobile collects, processes, and stores the personal data of users on our website and mobile application (collectively referred to as "Services"). The terms "we", "us", and "our" refer to Peano Mobile throughout this document, while "you", "your", "User", and "Visitor" refer to all users of Peano Mobile Services. Personal Data includes both identifying and non-identifying information such as full name, address, phone number, and email address.

Data We Collect

We may collect the following types of information:

• Information provided when you register or create an account, including data entered in forms and questionnaires
• Information from third-party services, such as social networks, when you connect your accounts
• Usage data relating to how you interact with our Services, including device information and visit statistics
• Messages and communications sent through our Services
• Correspondence with us for the purpose of improving user experience and service quality
• Interactions via our social media channels
• Information collected through cookies as described below

Consent to Data Processing

By accessing and using Peano Mobile Services, you automatically agree to allow us to collect, process, store, and disclose your Personal Data as defined in this document. If you disagree with any aspect of how we handle your Personal Information, you should discontinue use of our Services immediately.

Social Network Integration

• Personal Data collected via social networks is also subject to those platforms' privacy policies
• When you connect a social network account, you grant us permission to use your email address and other disclosed data for identification and profile auto-filling
• Social network integration may allow us to access your contacts to help them discover our Services
• Social network widgets (like "Like" buttons) may create cookies even if you don't have active sessions with those networks
• You can modify data sharing settings through the third-party provider, though this may affect access to certain features

Cookies and Similar Technologies

Cookies are small files that store information on your devices. We use cookies for:

• Session Management: Authentication and user sessions to avoid repeated logins
• Integration: Connecting with social networks and third-party platforms
• Payments: Facilitating in-app purchases and payment processing
• Personalization: Displaying content in your preferred language and settings
• Analytics: Understanding user behavior to improve our Services (may include third-party analytics like Google Analytics)

Payment Information

When you make purchases through our Services or app stores (such as Apple App Store or Google Play), we do not store or collect payment information. Payment systems and aggregators may collect your personal information and create cookies as described in this policy. All payment processing is handled by certified third-party payment providers.

How We Use Your Personal Data

We use your Personal Data for the following purposes:

• Providing customer support and service information
• Managing your account and improving your experience
• Conducting research, polls, and marketing communications
• Creating statistical reports and analyzing service trends
• Preventing fraud and illegal activities
• Detecting inappropriate content
• Complying with legal obligations and law enforcement requests

Data Sharing

We may share your information in the following circumstances:

• With Other Users: Your username and public profile information
• With Service Providers: Third parties who perform services on our behalf
• With Partners: Business partners providing services and functionality
• For Advertising: With advertising networks for personalized advertisements
• Public Content: Information and content you post may be visible to other users and stored indefinitely

Your Profile

By using our Services, you automatically obtain a personal profile. You may choose to add information to your profile, including Personal Data. Other users may have access to information you display on your profile. We prioritize community safety, and some user information is mandatory to create a safe environment for all users.

Data Storage and Retention

• We store Personal Data for the time required to achieve the intended purposes
• We may retain data after account closure if reasonably necessary for legal compliance, dispute resolution, or preventing illegal activities
• Chat messages may be stored indefinitely to maintain conversation history
• Your data may be stored and processed in any country where we provide services

Data Protection

We employ proper technical and physical measures to protect your Personal Data from loss, destruction, unauthorized access, or disclosure. We use modern protection methods according to current industry standards. However, due to the nature of the Internet, we cannot guarantee complete protection against all potential security threats.

External Links

Our Services may contain links to external websites and third-party services. While we attempt to link only to reputable websites, we do not accept responsibility for their content, security, or actions. When you navigate to third-party websites, your Personal Data is governed by their privacy policies.

Your Data Rights

• Request a copy of your Personal Data stored by us
• Correct, change, or delete your Personal Data
• Request that we stop using your Personal Data for marketing purposes
• For iOS users: Personal Data is automatically deleted when you delete your profile through the app
• For Android users and data deletion requests: Contact us at [email protected]
• Note: Data transferred via social networks cannot be changed or deleted by us and is controlled by those platforms

Updates to This Policy

We continuously develop and improve our Services, which may lead to changes in this Privacy Policy. We will attempt to notify you of essential changes, but it is your responsibility to review the latest version regularly. If you disagree with any terms, you should cease using our Services immediately.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place including the security of your data.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws. We will provide information about the breach, what data was affected, steps we have taken to address the breach, and recommendations for protecting yourself. Notifications will be made within 72 hours of becoming aware of the breach, where feasible.

Third-Party Analytics and Services

We may use third-party service providers to monitor and analyze the use of our Service:

• Google Analytics: Web analytics service that tracks and reports website traffic
• Firebase Analytics: Mobile analytics service provided by Google for app usage tracking
• Crashlytics: Crash reporting service to help us fix bugs and improve app stability
• Social Media Widgets: Features from Facebook, Twitter, Instagram, and other platforms
• Advertising Networks: Services that display personalized advertisements based on your interests

These third parties have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of these services.

Marketing Communications

We may send you marketing communications about our Services, new features, promotions, and updates. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in any email
• Adjusting your notification preferences in the app settings
• Contacting us directly at [email protected]
• Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you important service-related messages, such as security alerts or account notifications.

Mobile App Permissions

Our mobile application may request certain permissions from your device:

• Camera: To upload photos or scan QR codes (with your permission)
• Photo Library: To select and upload images from your device
• Push Notifications: To send you app updates and important messages
• Location Services: To provide location-based recommendations (if enabled)
• Contacts: To help you find friends using our Services (with your permission)
• Microphone: For voice messages or audio content (with your permission)
• Storage: To save app data and cache content for better performance

You can manage these permissions through your device settings at any time. Disabling certain permissions may limit the functionality of some features.

Location Information

If you enable location services, we may collect and process information about your precise or approximate location. We use this information to provide location-based features, such as finding nearby apps or services relevant to your area. You can disable location sharing at any time through your device settings or app preferences. We do not share your precise location with third parties without your explicit consent.

Push Notifications

We may send push notifications to your mobile device to provide updates about our Services, new app recommendations, security alerts, and other relevant information. You can control push notifications through your device settings or app preferences. Some notifications, such as security alerts, may be essential for your account safety and cannot be disabled.

Automated Decision Making and Profiling

We may use automated decision-making processes, including profiling, to provide personalized app recommendations, detect fraud, and improve our Services. These processes analyze your usage patterns, preferences, and behavior to enhance your experience. If you object to automated decision-making that produces legal effects or significantly affects you, you have the right to request human intervention and challenge the decision.

Do Not Track Signals

Some web browsers include a "Do Not Track" feature that lets you tell websites you visit that you do not want to have your online activity tracked. Currently, there is no standard way for websites to respond to Do Not Track signals. At this time, our website does not respond to Do Not Track browser settings or signals.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Limit: Request that we limit the use of your sensitive personal information

To exercise these rights, contact us at [email protected] with "California Privacy Request" in the subject line. We may need to verify your identity before processing your request.

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Restrict: Request restriction of processing in certain circumstances
• Supervisory Authority: Right to lodge a complaint with your local data protection authority
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

Data Retention Policy

We retain your personal information for different periods depending on the type of data and purpose:

• Account Information: Retained while your account is active and for up to 2 years after deletion
• Usage Analytics: Aggregated and anonymized data retained for up to 3 years
• Chat Messages: Retained indefinitely for user conversation history
• Marketing Data: Retained until you opt out or for up to 5 years of inactivity
• Legal Compliance: Retained as required by applicable laws and regulations
• Financial Records: Retained for up to 7 years for tax and audit purposes

Biometric Information

If you choose to use biometric authentication features (such as fingerprint or face recognition), this information is processed locally on your device and is not transmitted to or stored on our servers. Biometric data is encrypted and stored securely on your device according to your device manufacturer's security standards.

Sensitive Personal Information

We do not intentionally collect sensitive personal information such as health data, financial account details, racial or ethnic origin, political opinions, religious beliefs, or trade union membership. If you inadvertently provide such information, please contact us immediately so we can delete it from our systems.

Business Transfers

In the event that Peano Mobile is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy. You will have the opportunity to opt out of such transfer if the new entity's privacy practices materially differ from this policy.